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We get IT, and we get you!

At Layer8 we become an extension of your workforce. From our HQ in Hull – East Yorkshire, we provide comprehensive IT Solutions based around human needs, not just hardware and code.

Empowering Growth Through Human-Centered IT Solutions

Whether you need dependable IT support, robust cybersecurity, tailored software development, or a custom site setup, we’re here to help. With over 30 years of experience delivering specialist IT solutions across the UK, our team is ready to enhance your operations with expert support, secure infrastructure, and innovative digital services—tailored to your exact needs.

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We are Layer8

Our Story

Layer8 is your strategic partner in building a smarter, more secure and connected IT infrastructure. Founded on the belief that exceptional technology should be available to businesses of all shapes and sizes, we deliver outstanding solutions across Hull and the East Riding, including Beverley, Willerby, Hessle, Kingswood, Hedon and beyond.

Layer8 engineer working on server Layer8 team member at desk
We are Layer8
Built for Growth
Why Choose Layer8

Built for Growth. Engineered for People.

Tailored SLA
Tailored SLA
Flexible contracts & support models with our tailored Service Level Agreement (SLA)
Proactive Security
Proactive Security
Monitoring, compliance & training
Cost Efficient
Cost Efficient
Support without in-house overhead
Next-Gen Tech
Next-Gen Tech
Virtualisation, automation & cloud
We are Layer8
Our Solution

We offer a complete suite of IT services designed to support businesses across all sectors

IT Support & Maintenance

IT Support & Maintenance

  • Supporting you, your devices, and your software - at every layer Supporting you, your devices, and your software – at every layer
  • 24/7 support with tailored service levels 24/7 support with tailored service levels
  • New device setup and cross-platform support (Windows, Mac, iOS, Android, Chromebook, Linux) New device setup and cross-platform support (Windows, Mac, iOS, Android, Chromebook, Linux)
  • Full Microsoft 365 support, including the use of secure email Full Microsoft 365 support, including the use of secure email
Cybersecurity Services

Cybersecurity Services

  • Secure access and identity protection, with guidance to help you stay safe Secure access and identity protection, with guidance to help you stay safe
  • Cyber Essentials audit preparation Cyber Essentials audit preparation
  • Penetration Testing & Phishing Simulations Penetration Testing & Phishing Simulations
  • Endpoint protection, encryption, and data loss prevention Endpoint protection, encryption, and data loss prevention
Networking & Infrastructure

Networking & Infrastructure

  • Custom network design tailored to your environment Custom network design tailored to your environment
  • Satellite, 5G & fibre for remote or complex sites Satellite, 5G & fibre for remote or complex sites
  • VPNs, ZTNA, SD-WAN & VoIP - secure and connected VPNs, ZTNA, SD-WAN & VoIP – secure and connected
Network Services & Surveillance

Network Services & Surveillance

  • Secure CCTV system design and installation Secure CCTV system design and installation
  • Solar-powered time-lapse camera solutions Solar-powered time-lapse camera solutions
  • Proactive monitoring with automated recovery Proactive monitoring with automated recovery
  • Secure access control for physical locations Secure access control for physical locations
Virtualisation & Cloud

Virtualisation & Cloud

  • Virtualisation, backups and proactive maintenance Virtualisation, backups and proactive maintenance
  • Local and cloud storage - built around your needs Local and cloud storage – built around your needs
  • Seamless physical-to-virtual migration Seamless physical-to-virtual migration
  • Streamlined deployments and configuration with automation tools Streamlined deployments and configuration with automation tools
Development & Digital Transformation

Development & Digital Transformation

  • Bespoke software and integration tools Bespoke software and integration tools
  • Process automation and workflow optimisation Process automation and workflow optimisation
  • Cloud where it fits, on-premise where it matters Cloud where it fits, on-premise where it matters
  • IT Consultations IT Consultations
We are Layer8
Meet The Founding Team Members

Real people. Real solutions. Really fun.

Get to know the people behind Layer8 — friendly, human-first problem solvers who love making tech simple.

Paul Biggins, Managing Director

Paul Biggin

Managing Director
“Chief Problem Solver”

With over 13 years in the industry, I've worked across the full spectrum of IT—from operating systems and programming to networks, cybersecurity, and virtualisation. If it plugs in, runs software, or connects to something else, I've probably fixed it.

Fun fact: Have a tricky tech issue? I'd love to hear about it.

Alex Sheppard, Cybersecurity Lead

Alex Sheppard

Cybersecurity Lead
"The Paranoid One"

I help protect business by keeping their systems secure from evolving cyber threats. From defending against malware to managing critical updates and delivering security awareness training; my goal is to make cybersecurity simple, effective, and accessible.

Fun fact: I change my passwords more than I change my socks.

Sam Tyler, System Lead

Sam Tyler

System Lead
"The Hardware One"

I'm an IT Systems Lead with over 7 years of experience—and a lifelong passion for tech. What started as a hobby turned into a career helping businesses run smoothly through stable, efficient systems.

Fun fact: I bought a £70 screwdriver from a YouTube tech channel just to take hardware apart — sure, a cheaper one would’ve worked… but where’s the fun in that?

Wilhelm Sem-Jacobsen, Network Lead

Wilhelm Sem-Jacobsen

Network Lead
"The Quiet One"

As a Network Lead, I design and maintain the infrastructure that keeps data flowing reliably and securely—whether it's between devices, sites, or clouds.

Fun fact: I trained as an electrician in Norway—then moved to the UK and rewired my whole career into networking. Different cables, same obsession with clean connections.

We are Layer8
Ready to streamline your IT Services?

Whether you need a quick fix or long-term support, we're here to help.

We are Layer8
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